Shipping Policy – Liquor US
Thank you for shopping with Liquor US. We are committed to delivering your order quickly, safely, and reliably. Please review the following shipping information to better understand how we process and ship your purchases.
📦 Order Processing
– Order Confirmation: Once your order is placed, you’ll receive a confirmation email. Please review it carefully. If you notice any errors, contact us immediately at help@liquoruslos.com.
– Processing Time: Orders are typically processed within 8–10 business days. During holidays or peak periods, processing may take up to 10–20 business days.
🚚 Shipping Methods & Rates
– Standard Shipping: Delivery within 7–10 business days. Shipping rates are calculated based on your location and order size.
– Expedited Shipping: Delivery within 5–7 business days. Additional charges apply depending on the carrier and region.
🌍 Shipping Destinations
– Domestic Shipping: We proudly ship to all 50 U.S. states.
– We also ship to P.O. boxes and APO/FPO addresses.
– International Shipping: We currently do not offer international shipping.
🔞 Shipping Restrictions
– Age Verification: As required by law, all shipments containing alcohol require the signature of someone 21 years of age or older with a valid government-issued ID upon delivery.
⏱️ Shipping Delays
While we strive to deliver orders on time, delays may occur due to:
Severe weather
Carrier disruptions
Holidays or high-volume seasons
We will notify you promptly of any significant shipping delays.
📬 Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can track your package directly through the carrier’s website.
📦 Damaged or Lost Shipments
– Damaged Orders: If your package arrives damaged, contact us within 48 hours at help@liquoruslos.com. Please include your order number and photos of the damaged item(s). We’ll arrange a refund or replacement promptly.
– Lost Shipments: If your package is marked as delivered but hasn’t arrived, contact us within 48 hours. We’ll work with the carrier to resolve the issue or arrange a replacement if necessary.
🔁 Return Policy
Please refer to our Return & Refund Policy for full details on returns, exchanges, and refund eligibility.
📞 Contact Us
If you have questions or need assistance, feel free to reach out to our support team:
Email: help@liquoruslos.com
Address: 2401 S San Pedro St, Los Angeles, CA 90011
Website: https://liquoruslos.com